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A large amount of rainwater overwhelmed the sanitary sewer. Stormwater should drain away from the home and into a stormwater drainage area, not into the sanitary sewer.
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If you are experiencing a backup please contact the Utilities Department immediately at 734.822.3105 or call 734.822.2107 after hours. Do not attempt to stop the flow of water back up through the floor drain. Added obstruction could cause serious damage to your household drainage system.
Please take inventory, including photos of all damaged items in and around your home, for your records/insurance needs. You will then need to contact your homeowners insurance company and file a claim. A claim also needs to be filed with Pittsfield Charter Township, and can be accessed online. Completed forms, photos, and all other documentation should be emailed to email@example.com.
The storm drains are maintained by the Washtenaw County Water Resources Commissioner's Office. If you see an issue with a County Drain, please contact them via phone at 734.222.6860 or report the issue online.
Residents should call 911 to report a flooding emergency. All non-emergency issues including flooding and street drainage blockages should be reported to the Water Resource Commissioner's Office by phone at 734.222.6860 or by email at firstname.lastname@example.org.
Flood water can contain hazardous materials including backups from the sanitary sewer, chemicals, and pollutants. Clean-up and drying should occur as quickly as possible to minimize mold and the risk of additional problems. Here are some recommended steps to take when dealing with a flooded basement:
Please contact the Utilities Department at 734.822.3105 regarding any bulk pick-up needs related to flooding.